Privacy Policy
Last Updated: December 14, 2025
Our Commitment to Your Privacy
At GreenRoots Castro Valley Landscaping, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include:
- Your name, address, email address, and phone number
- Property details and service preferences
- Payment information for billing purposes
- Communication history and service notes
- Photos of your property related to services provided
How We Use Your Information
We use the information we collect to provide and improve our landscaping services. Specifically, we use your information to:
- Schedule and perform landscaping services at your property
- Communicate with you about your service requests and appointments
- Process payments and maintain billing records
- Send you service reminders and seasonal maintenance tips
- Improve our services based on your feedback
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or scheduling software, but only to the extent necessary to provide our services. These parties are obligated to keep your information confidential.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We retain your information only as long as necessary to provide services and comply with legal requirements.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You may opt out of marketing communications by contacting us directly. If you have concerns about how we handle your information, please reach out to us and we will work to address them promptly.
Cookies and Website Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences. We may use analytics services to track website usage and improve our online presence.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at info@castrovalleylandscaper.com or call (510) 977-9726. You can also write to us at 4108 Nichandros St, Castro Valley, CA 94546.